Privacy Policy
Perfect That Polish
Last updated: 30 October 2026
1. Introduction
At Perfect That Polish, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase online nail training courses, book appointments, attend training sessions or participate in our workshops and pamper parties.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business name: Perfect That Polish
Website: www.ptpnailtraining.co.uk
Business operator: Katie Kelley
Business address: 15 The Old Auction Yard, Station Rd, Market Drayton TF9 3FJ
Email: service@ptpnailtraining.co.uk
Perfect That Polish is the data controller responsible for the personal information described in this policy.
3. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number and billing details.
- Account registration and login information.
- Course purchases, enrolments, progress, assessment submissions and certificate records.
- Appointment and workshop booking information.
- Payment transaction details and order history.
- Messages and enquiries submitted through our website.
- Technical information such as IP address, browser type and device information.
- Consent records and communication preferences.
For nail treatments and children’s activities, we may also collect relevant allergy, medical, accessibility or emergency contact information where necessary for safety.
Children’s personal information is collected through their parent or legal guardian where appropriate.
4. How We Use Your Information
We use personal information to:
- Process purchases and payments.
- Create and manage customer accounts.
- Provide access to online training courses.
- Record course progress and issue certificates.
- Manage appointments, workshops and pamper parties.
- Contact customers about bookings and purchases.
- Respond to enquiries and support requests.
- Maintain website security and prevent fraud.
- Meet accounting, tax and other legal obligations.
- Send marketing communications where permitted by law.
We do not sell customer personal information.
5. Our Legal Bases for Processing
We rely on one or more of the following legal bases:
Contract: To provide courses, products, bookings and services purchased or requested by customers.
Legal obligation: To comply with applicable financial, tax, safeguarding and other legal requirements.
Legitimate interests: To operate and protect our business, provide customer support and improve our services, where these interests are not overridden by individuals’ rights.
Consent: Where required for marketing, optional cookies, photographs or other specified activities.
Where we process health information or other special-category personal data, we will identify an additional lawful condition under Article 9 UK GDPR, such as explicit consent where appropriate.
6. Online Training Accounts
Our website uses WordPress, WooCommerce and Tutor LMS to manage customer purchases and online learning.
When you enrol in a course, we may store your enrolment date, progress, completed lessons, assessment information and certificate status.
This information is used to provide your training and maintain appropriate educational records.
7. Payments
Payments are processed through the payment providers made available at checkout.
We do not normally store complete payment card numbers on our website. Payment providers process payment information according to their own privacy policies.
We retain appropriate transaction records for accounting, customer service and legal purposes.
8. Children’s Information
When a child attends a workshop or pamper party, we may request their name, age, relevant allergies, emergency contact details and parental consent.
This information is collected to help deliver activities safely and appropriately.
We do not use children’s personal information for unrelated marketing.
Photographs of children will only be used for promotional purposes where appropriate, specific parent or guardian permission has been obtained.
9. Sharing Your Information
We may share necessary information with trusted service providers, including:
- Website hosting and technical support providers.
- Payment processors.
- Booking and learning management systems.
- Email delivery services.
- Professional advisers or insurers where appropriate.
- Authorities where legally required or necessary for safeguarding.
Providers acting on our behalf must handle information securely and only for authorised purposes.
10. International Data Transfers
Some technology providers may process information outside the United Kingdom.
Where applicable, we use appropriate legal safeguards for international transfers of personal data.
11. How Long We Keep Information
We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal and regulatory obligations.
Financial records will normally be retained for the period required by relevant tax and accounting rules.
Course, safeguarding and consultation records may require different retention periods, determined by their purpose and applicable requirements.
Once information is no longer required, it will be securely deleted or anonymised.
12. Cookies
Our website uses cookies and similar technologies to support essential website functions, customer accounts, shopping baskets and, where enabled, analytics or marketing.
Further information is available in our Cookie Policy.
13. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Restrict or object to certain processing.
- Request data portability.
- Withdraw consent where processing relies on consent.
To exercise your rights, please contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
14. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration and misuse.
No internet-based system can guarantee absolute security.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.
The latest version will be available on our website.
16. Contact Us
For privacy questions or requests, please contact:
Perfect That Polish
Email: service@ptpnailtraining.co.uk
Website: www.ptpnailtraining.co.uk